Terms and Conditions

Al Muslim Travel – Terms & Conditions

These Terms and Conditions govern the use of services provided by Al Muslim Travel (“we”, “us”, or “our”). By booking any service or using our website, you agree to be legally bound by the terms below.

Our Services

• Hajj and Umrah pilgrimage packages

• Flights and airline arrangements

• Visa processing assistance

• Hotel accommodation and ground transportation

• Ziyarat and guided religious tours

All services are subject to availability and may vary depending on the selected package.

Booking and Payment Terms

Booking Requirements

• Complete and submit the required booking form

• Provide valid passport and required travel documentation

• Pay the required deposit or full balance as instructed

A booking is not confirmed until written confirmation is issued.

Deposits and Payment Schedule

• £500 non-refundable deposit per person is required at booking.

• Remaining balance due 8 weeks before departure.

• Late payment may result in cancellation and deposit forfeiture.

Cancellations and Refunds

All cancellation requests must be submitted in writing to info@almuslimtravel.co.uk.

• More than 60 days before departure – Deposit only

• 30–59 days before departure – 50% of total package cost

• Less than 30 days – 100% of total package cost

Limitation of Liability

• We are not liable for personal injury, illness, or loss during travel.

• We are not responsible for airline delays or government restrictions.

• Force majeure events including natural disasters, pandemics, or strikes.

Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall fall under the exclusive jurisdiction of its courts.

Contact Information

Al Muslim Travel
Email: info@almuslimtravel.co.uk
Phone: +44 2032 900001
Website: almuslimtravel.co.uk